Our policies

Terms & Conditions

Access to the Website is subject to the following terms and conditions. Please take the time to read through these before continuing to use the Website.

On accessing the Website on this and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities and services provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of the Website after changes are posted on-line shall constitute acceptance of the new terms and conditions.

In these terms and conditions:
"we/us/our" means Auto Trader Group Ltd trading as Auto Trader Ltd;
"Website" means the Website;
"you"/"your" means the user of the online services.


  1. Access to Website
    Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

    From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.

  2. Content
    In consideration of our agreeing to permit you to use the Website to search our database of vehicles, you agree that you will only use, reproduce and print materials comprising the results of such searches for your own personal, non-commercial purposes. In particular, you must not use the contact details provided by private advertisers of vehicles to contact such advertisers other than in connection with a genuine enquiry relating to the purchase by you of the vehicle in question.

    The pages contained in the Website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

    The information contained in the material in the Website is only for information purposes. The material on the Website does not constitute advice and you should not rely on any material on the Website to make (or refrain from making) any decision or take (or refrain from taking) any action.

    The Website contains material submitted and created by private and trade dealers and other third parties. We exclude all liability for any illegality arising from or error, omission or inaccuracy in such material.

    We give no warranties, conditions, guarantees or representations, express or implied, as to:-
    (a) the completeness or accuracy of the advice and information contained on the Website or any website to which it is linked;
    (b) the content of the advertisements for vehicles included in our database, including but not limited to the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such vehicles;
    (c) the completeness of the results of any search of our database or that the vehicles selected by the search are the only vehicles on our database which might meet the searcher's requirements.

    The Website publishes advertisements placed by third parties to advertise their vehicles and other goods and/or services. We do not own the vehicles or goods advertised for sale on the Website and have no liability for these or for any losses that you may incur as a result of purchasing a vehicle, goods and/or any services advertised by third parties. If you choose to purchase a vehicle, goods and/or services advertised for sale by third parties on the Website, the contract will be between you and the third party advertiser and not with us.

  3. Copyright and trade marks
    All rights, including copyright, in the content of these web pages and in the photographs of any vehicles displayed on the Website from time to time and all database rights in our database of vehicles, are owned or controlled for these purposes by us.

    All trade marks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.

    We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

    Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of the Website. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of the Website nor incorporate it into another website without our express written permission.

  4. Liability
    The material displayed on our Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

    • All conditions, warranties and other terms which might otherwise by implied by statute.

    • Any liability for an direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including without limitation any liability for:

      • Loss of income or revenue;

      • loss of business;

      • loss of profits or contracts;

      • loss of anticipated savings;

      • loss of data;

      • loss of goodwill;

      • wasted management or office time; and

      for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or other wise, even if foreseeable.

    This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

    We will need to carry out routine maintenance and servicing of our servers and equipment from time to time. While we will seek to keep disruption to a minimum we cannot guarantee that the Website will be continuously available on-line. We therefore provide the Website on an "as is" and "as available" basis.

    We make no warranty that the Website (or websites which are linked to the Website) is free from computer viruses or any other malicious or impairing computer programs. It is your responsibility to ensure that you use appropriate virus checking software.

    We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

  5. Links to non-Auto Trader sites
    The Website contains hypertext links to websites that are not operated by us or by our associated companies. We do not control such websites and are not responsible for their content. Our inclusion of hypertext links to such websites does not imply any endorsement of the material contained on the websites or of the owners.

  6. Links to the Website
    You may establish a hypertext link to the home page of the Website, but not otherwise, without the need for our written consent, provided there is thereby no implied endorsement or sponsorship of you, your company or your website by us.

  7. Registration details
    To gain access to certain services on the Website you will need to register (free of charge). As part of the registration process, you will be given a username and password. You agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username with we deem to be offensive. All personal information supplied by you as part of the registration process will be protected and used in accordance with the terms of our Privacy Policy.

  8. Auto Trader Truck Competition Terms and Conditions
    1. This prize draw ("the Promotion") is open to all residents of the United Kingdom aged 18 or over, who have a full valid United Kingdom driving licence issued by the DVLA, excluding employees of Auto Trader Limited, their immediate families, their Agents or anyone professionally connected to the promotion.
    2. The Promotion is operated by Auto Trader Limited, a company registered in England and Wales with company number 03909628, whose registered office is at Auto Trader Limited, 4th Floor, 1 Tony Wilson Place, Manchester, M15 4FN, hereinafter called "the Promoter."
    3. The Promotion runs from 12:00 GMT (Greenwich Mean Time) on 16th January 2017 to 00:00 GMT on 31st March 2017. All entries must be made between these dates/time.
    4. Internet access is required for entry into the Promotion. A smart phone is required if entering via mobile phone into this Promotion.
    5. Purchase is not necessary. One entry per person.
    6. All entries must be made personally by the entrant.
    7. No bulk, third party or automated entries permitted. The Promoter reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process. Entries will be disqualified if the Promoter, at its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the Promotion. Proof of identity may be requested by the Promoter.
    8. How to enter: To enter the draw you must fully complete the card sorting exercise.
    9. The Prize: The winner of the prize draw will win £1,000 worth of credit to spend on an item from the Auto Trader Truck website. In the event that the selected item is greater than the £1,000 value, the prize winner must fund any additional costs. In the event that the selected item falls below the £1,000 value, the prize winner shall forfeit the difference.
    10. Winner Selection: For your total confidence, the prize winner will be selected randomly in a draw from all valid entries received within 10 working days after the closing date of this promotion.
    11. Winner notification: The Winner will be notified by 14th April 2017. The Winner must confirm receipt of the e-mail within 14 working days by replying to the e-mail with their full name and address. Those not contactable via reasonable means (after reasonable efforts) within 21 working days after initial notification may be disqualified and an alternative winning entrant may be awarded the prize on the same basis as described above.
    12. The Prize must be claimed by 30th September 2017.
    13. The Prize is non-transferable and non-refundable.
    14. Winner names and county may be obtained by sending a stamped self-addressed envelope to Auto Trader Truck, Card Sorting Prize Draw, 1 Tony Wilson Place, Manchester, M15 4FN within 6 weeks of 14/04/2017.
    15. Data Protection: The entrants' personal details will at all times be kept confidential and only used for the operation and purposes of the Promotion as described in these Terms and Conditions. The entrant hereby accepts and acknowledges such usage within the scope of this Promotion. However by entering the Promotion, unless the entrant has specifically indicated otherwise, the Promoter reserves the right to contact the entrant with news, marketing information, promotions and offers after the closing date of this Promotion. See our Privacy Policy at http://www.autotrader.co.uk/common/mytrader/auto_trader_privacy_policy.jsp.
    16. By entering, Winners agree to participate in any reasonable publicity arranged by Auto Trader. In addition, Auto Trader will have the right, at their absolute discretion and without any payment or permission to/of the Winners, to film the Winners, use the Winners pictures, voices, names, answers, region/county of residence or likeness for the purposes of announcing the Winners in the promotion and information may be posted on Promoter's website or any other media for marketing or other business purposes, without compensation or prior approval by the Winners. The Promoter will have the right to use the taken photo(s), film(s), copy, sublicense, transmit via any sort of digital or analogue media, publish, delete and otherwise exploit, to distribute, reproduce, publicly display and perform, modify, adapt, edit, create works and otherwise use the contents of any statements of the winners as well as the usage of the Winners' moral rights on the image(s), film(s) without any payment or permission to/of the Winners in whole or in part, either alone or in combination with other materials and content, in connection with the purposes of the Promotion. Promoter shall have all rights related to such image(s), statements, film(s) and any information as mentioned above and their use for the period of 12 months after the closing date of this Promotion.
    17. Auto Trader does not accept any responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason.
    18. The Promoter cannot accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims suffered by entrants as a result of entering the Promotion or accepting any Prizes and/ or Rewards.
    19. By entering the Promotion you are deemed to have accepted these Terms and Conditions.
    20. By entering the Promotion, you consent to receiving marketing and promotional material from Auto Trader. The data collected as part of this exercise will be used for internal purposes only.
    21. The Promoter's decision in all matters is final and binding and no correspondence will be entered into.
    22. The Promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control or any other circumstances amounting to force majeure.
    23. This Promotion will be governed by laws of England and the jurisdiction of the Courts of England.


  9. General
    We reserve the right to assign or subcontract any or all of our rights and obligations under these terms and conditions to a third party. If we exercise this right, we shall name the assignee or subcontractor on the Website and you will be entitled to terminate the account within 5 working days. You may not without our prior written consent assign or dispose of any rights or obligations arising under these terms and conditions.

    These terms and conditions of access together with our privacy policy contain the entire agreement and understanding between the parties relating to the Website, and supersede any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. We exclude all representations and warranties relating to access to use of the Website, whether they are statutory or otherwise, as far as is possible by law.

    If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

    These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

    If you do not agree to obey these terms and conditions you must stop using the Website immediately.

  10. Correspondence
    All correspondence relating to the Website should be sent to:
    Auto Trader Limited,
    1 Tony Wilson Place,
    Manchester,
    M15 4FN

    Email: enquiries@autotrader.co.uk
    Telephone: 0345 111 0003

    Opening hours:
    Monday - Friday: 9am - 6pm
    Saturday: 9am - 5pm
    Sunday: 10am - 4pm

Registered office: Auto Trader Limited, 1 Tony Wilson Place, Manchester, M15 4FN.
Registered in England with company number 3909628.
VAT number: 614891820